Yesterday, Mozilla updated its Firefox browser to
version 35. Among the many updates is the official launch of
Hello, Mozilla's WebRTC platform. In the past, users had to download programs, the biggest one being Skype, to chat with people via video or audio. By providing the same thing straight from a browser, Hello might be a game changer in video and audio chat.
After upgrading to the latest version of Firefox, Hello should already be available in the menu bar or customization panel. Once it's open, Hello allows you to give a name to the call, or as Mozilla calls it, a "conversation," and you get a URL to share. The link is unique to the conversation, so the user just needs to copy it and give it to the person they want to call. Hello also "remembers" the link, so if you need to call the same person again, just click the link and an audio notification will tell the user on the other end that you are calling them.
Hello also works across multiple browsers. As long as either person is using Firefox, Hello will work. At the moment, the only WebRTC supported platforms are Chrome, Firefox, and Opera.
But the best part about Hello is that it requires no signup whatsoever. All you need to do is start a conversation and share the link, making the process quick and easy. For those who are looking for a more direct approach to calling, Mozilla also provides contact support. By logging in to a Firefox account, you can also see which of your contacts has a Firefox account and contact them that way. There is also support for Google accounts that imports contact directly to your Hello address book.
I tried Hello for a bit today before writing this story, and for the most part it's really easy to use. When you make a call, a small window for the video call appears on the bottom left corner of the screen, which makes it non-intrusive. On the receiving end, it features a large screen for the other user and a smaller window that shows how you look in the call. Both the audio and video quality is surprisingly great, especially when you consider the fact that it's running from the browser.
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